/* =========================================================
   VoxelSprites - Widget chat support
   Bulle bottom-right + panel 360x520 desktop / 100vw mobile.
   Injecté par VsSupportWidgetTag() sur toutes les pages publiques.
   ========================================================= */

.vs-support {
  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 9000;
  font-family: var(--vs-font, 'Inter', system-ui, sans-serif);
  font-size: 14px;
  line-height: 1.5;
  color: var(--vs-text, #0a0a0a);
}

.vs-support[hidden] { display: none; }

/* Coordination avec le banner cookie-consent (.vs-cc-banner / .vs-cc-modal)
 * qui occupe aussi le bottom-right à z:9000. Tant que le banner est en DOM
 * on masque la bulle support pour éviter le chevauchement. La classe est
 * posée/retirée par setupCcCoordination() dans support-widget.js. */
.vs-support.vs-support--cc-blocked { display: none; }

/* ---------- Bulle ---------- */
.vs-support__bubble {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--vs-text, #0a0a0a);
  color: #fff;
  border: 0;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  box-shadow: 0 8px 24px -8px rgba(10, 10, 10, 0.25);
  transition: transform 120ms var(--vs-ease, ease), background 120ms var(--vs-ease, ease);
}
.vs-support__bubble:hover { transform: scale(1.05); }
.vs-support__bubble:active { transform: scale(0.97); }
.vs-support__bubble svg {
  width: 24px;
  height: 24px;
  display: block;
}
.vs-support__bubble-badge {
  position: absolute;
  top: -4px;
  right: -4px;
  min-width: 20px;
  height: 20px;
  padding: 0 5px;
  border-radius: 999px;
  background: var(--vs-red, #e11d48);
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 2px solid #fff;
  line-height: 1;
}
.vs-support__bubble-badge[hidden] { display: none; }

/* ---------- Panel ---------- */
.vs-support__panel {
  position: absolute;
  right: 0;
  bottom: 72px;
  width: 360px;
  height: 520px;
  max-height: calc(100vh - 100px);
  background: var(--vs-bg, #fff);
  border: 1px solid var(--vs-border, rgba(10, 10, 10, 0.08));
  border-radius: var(--vs-r-xl, 8px);
  box-shadow: 0 16px 48px -16px rgba(10, 10, 10, 0.20);
  display: none;
  flex-direction: column;
  overflow: hidden;
}
.vs-support[data-state="open"] .vs-support__panel {
  display: flex;
}

.vs-support__head {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 12px 14px;
  border-bottom: 1px solid var(--vs-border, rgba(10, 10, 10, 0.08));
  background: var(--vs-surface-2, #fafaf9);
}
.vs-support__title {
  font-weight: 700;
  font-size: 14px;
  letter-spacing: -0.005em;
}
.vs-support__subtitle {
  font-size: 12px;
  color: var(--vs-text-muted, #525252);
  margin-left: auto;
}
.vs-support__close {
  background: transparent;
  border: 0;
  cursor: pointer;
  padding: 4px;
  border-radius: var(--vs-r-md, 4px);
  color: var(--vs-text-muted, #525252);
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.vs-support__close:hover { color: var(--vs-text, #0a0a0a); background: rgba(10, 10, 10, 0.04); }
.vs-support__close svg { width: 18px; height: 18px; }

/* ---------- Messages ---------- */
.vs-support__messages {
  flex: 1 1 auto;
  overflow-y: auto;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: var(--vs-bg, #fff);
  scroll-behavior: smooth;
}
.vs-support__empty {
  text-align: center;
  color: var(--vs-text-muted, #525252);
  font-size: 13px;
  padding: 32px 20px;
  line-height: 1.6;
  max-width: 260px;
  margin: auto;
  text-wrap: balance;
}
.vs-support__msg {
  max-width: 80%;
  padding: 8px 12px;
  border-radius: 10px;
  font-size: 13.5px;
  line-height: 1.45;
  word-wrap: break-word;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
  border: 1px solid var(--vs-border, rgba(10, 10, 10, 0.08));
}
.vs-support__msg--user {
  align-self: flex-end;
  background: var(--vs-text, #0a0a0a);
  color: #fff;
  border-color: var(--vs-text, #0a0a0a);
  border-bottom-right-radius: 2px;
}
.vs-support__msg--admin {
  align-self: flex-start;
  background: var(--vs-surface-3, #f4f4f3);
  color: var(--vs-text, #0a0a0a);
  border-bottom-left-radius: 2px;
}
.vs-support__msg a {
  color: inherit;
  text-decoration: underline;
  text-underline-offset: 2px;
}

.vs-support__closed {
  text-align: center;
  font-size: 12.5px;
  color: var(--vs-text-muted, #525252);
  padding: 10px 14px;
  background: var(--vs-surface-2, #fafaf9);
  border-top: 1px solid var(--vs-border, rgba(10, 10, 10, 0.08));
}
.vs-support__closed[hidden] { display: none; }

/* ---------- Form ---------- */
.vs-support__form {
  border-top: 1px solid var(--vs-border, rgba(10, 10, 10, 0.08));
  padding: 12px 14px 14px;
  background: var(--vs-surface-2, #fafaf9);
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.vs-support__email-row {
  display: flex;
  flex-direction: column;
  gap: 5px;
}
.vs-support__email-row[hidden] { display: none; }
.vs-support__email-row label {
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.005em;
  color: var(--vs-text-muted, #525252);
  line-height: 1.4;
}
.vs-support__email {
  width: 100%;
  padding: 8px 11px;
  font-size: 13px;
  border: 1px solid var(--vs-border, rgba(10, 10, 10, 0.08));
  border-radius: var(--vs-r-md, 4px);
  background: #fff;
  color: var(--vs-text, #0a0a0a);
  font-family: inherit;
  transition: border-color 120ms var(--vs-ease, ease);
}
.vs-support__email::placeholder { color: var(--vs-text-dim, #a3a3a3); }
.vs-support__email:focus {
  outline: none;
  border-color: var(--vs-text, #0a0a0a);
}

.vs-support__compose {
  position: relative;
  display: block;
}
.vs-support__textarea {
  display: block;
  width: 100%;
  resize: none;
  min-height: 72px;
  max-height: 140px;
  padding: 10px 48px 10px 12px;
  font-size: 13.5px;
  font-family: inherit;
  border: 1px solid var(--vs-border, rgba(10, 10, 10, 0.08));
  border-radius: var(--vs-r-md, 4px);
  background: #fff;
  color: var(--vs-text, #0a0a0a);
  line-height: 1.45;
  transition: border-color 120ms var(--vs-ease, ease);
  box-sizing: border-box;
}
.vs-support__textarea::placeholder { color: var(--vs-text-dim, #a3a3a3); }
.vs-support__textarea:focus {
  outline: none;
  border-color: var(--vs-text, #0a0a0a);
}
.vs-support__textarea:disabled {
  background: var(--vs-surface-3, #f4f4f3);
  color: var(--vs-text-muted, #525252);
  cursor: not-allowed;
}

.vs-support__send {
  position: absolute;
  right: 6px;
  bottom: 6px;
  width: 32px;
  height: 32px;
  min-width: 0;
  padding: 0;
  background: var(--vs-text, #0a0a0a);
  color: #fff;
  border: 0;
  border-radius: var(--vs-r-md, 4px);
  font-family: inherit;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  white-space: nowrap;
  transition: background 120ms var(--vs-ease, ease), transform 80ms var(--vs-ease, ease);
}
.vs-support__send:hover:not(:disabled) { background: #262626; }
.vs-support__send:active:not(:disabled) { transform: scale(0.94); }
.vs-support__send:disabled {
  background: var(--vs-text-dim, #a3a3a3);
  cursor: not-allowed;
  opacity: 0.7;
}
.vs-support__send svg {
  width: 14px;
  height: 14px;
  flex-shrink: 0;
  transform: translateX(-1px);
}
/* Le <span>Envoyer</span> reste lisible aux lecteurs d'écran. */
.vs-support__send span {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.vs-support__bottom {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 11px;
  color: var(--vs-text-muted, #525252);
  min-height: 14px;
  padding: 0 2px;
}
.vs-support__counter {
  font-variant-numeric: tabular-nums;
  letter-spacing: 0.01em;
}
.vs-support__counter.is-warn { color: var(--vs-warn, #ea580c); }
.vs-support__counter.is-danger { color: var(--vs-danger, #e11d48); font-weight: 600; }
.vs-support__error {
  color: var(--vs-danger, #e11d48);
  font-weight: 500;
  max-width: 65%;
  text-align: right;
  line-height: 1.4;
}
.vs-support__error[hidden] { display: none; }

/* ---------- Mobile ---------- */
@media (max-width: 600px) {
  .vs-support {
    right: 14px;
    bottom: 14px;
  }
  .vs-support__panel {
    width: calc(100vw - 28px);
    height: calc(100vh - 100px);
    max-height: calc(100vh - 100px);
    right: 0;
    bottom: 72px;
  }
}

/* ---------- Bubble qui pulse quand nouvelle réponse non lue ---------- */
.vs-support[data-unread="1"] .vs-support__bubble {
  animation: vs-support-pulse 1.6s ease-out 2;
}
@keyframes vs-support-pulse {
  0%, 100% { box-shadow: 0 8px 24px -8px rgba(10, 10, 10, 0.25); }
  50%      { box-shadow: 0 8px 32px -8px rgba(225, 29, 72, 0.55); }
}